Domestic support is the development of a tranquil and well-managed home. It involves cooking meals and washing dishes, ironing and washing clothes, cleaning the house and providing childcare for children.
If your daily chores are too much for you to deal with or you’re just too busy, our caregivers can help. We’ll pay attention to your needs at home, and then, together, we’ll develop an action plan to ensure that every task is scheduled and completed.
Our Domestic Support may include:
Dusting, vacuuming and general tidying
Washing and ironing
Assisting with pets
Walking or supported exercise
Attending medical or social appointments
Home and garden maintenance
All of the above are provided 24 hours a day seven days a week.
There are no limitations, although all of our services bring a fee. We welcome the possibility to discuss how Victoria Care Group can assist you live the life you want.
The fees you pay depend on the duties and support you select and reflect those allotted by the funding firm (NDIS, WorkSafe, or TAC). We will negotiate a special agreement, tailored to meet your unique needs. There are no unknown charges, and we offer an easy-to-follow approval and mortgage process, with monthly statements.
The VCG Difference
You will be supported by staff who have the qualifications and experience to meet your needs and goals, and the personal profile to meet your individual preferences.
Victoria Care Group CLIENT TEAM
Each of our clients is supported by a small dedicated team that understands their needs and works together to create support services that align with their goals.
Your Key Worker will:
gain feedback on whether we are progressing towards your goals
develop ways to improve/be proactive
train new workers on the client’s team
Your Team Leader is the go-to person for:
ensuring we are exceeding expectations
Our Client Service Manager works together with clients, Team Leaders, and Key Workers to ensure we are providing services that are consistent, tailored, and proactive.
Victoria Care Group SUPPORT STAFF
Our Support Workers provide help with:
Personal support such as showering, dressing, mobility and transfers, toileting, and communication aids.
Domestic support such as home cleaning, meal preparation, and attending appointments.
Community access such as coordinating transport and building links to the local community.